How do I place an order?
If you are unfamiliar with ordering online or just need a little help getting through our checkout process, here is where you will find the answers.
FIND YOUR PRODUCT
If you aren’t already on the homepage start here:
You will notice a column on the left-hand side of the page that says FIND PRODUCTS. Below that it will say: SHOP BY PRODUCT. Go here to see the different CBD form factors, i.e. vape, caps, tinctures, etc. Use this area to navigate between the different categories.
Just below that section, still on the left side of the page, you will find a SHOP BY BRAND selection. Go here if you are looking for a specific brand of CBD oil.
If you have not yet found what you are looking for, chat with us at https://chat.chatra.io/?hostId=wWsMdjh5WNykZpLom.
Once you’ve found your chosen CBD product,
- Click on the product to open the product details window, where you may be offered options like bottle size and/or flavor.
Make your selection, then ADD TO CART.
Next, choose VIEW CART OPTION at the top of that section.
When your cart opens, you can add any coupon codes, and verify and change order details. Once completed, select PROCEED TO CHECKOUT
On the CHECKOUT PAGE you will be given another opportunity to add a coupon code as well as to use any CBD STORE FAMILY LOYALTY points you may have earned.
Next, fill in your name, address and other details. If shipping to the same address, you must uncheck the box next to “Ship to a different address?”
You will have an opportunity to sign up for an account with us, allowing you to receive notices when we have sales or special promotions. You will also be enrolled in our CBDSTORE FAMILY LOYALTY PROGRAM. This allows you to earn points for discounts on purchases. You can also change your shipping options here.
CREATING A PASSWORD
We know how maddening creating secure online passwords can be. Our system has a high security setting, allowing us to better protect your data. Your password will need to be at least 12 characters long, and contain letters, numbers and symbols like these: #%$. If you are still having problems, we suggest using your initials and your telephone number, plus a symbol on the end, like this:
Now it is time to enter your payment details. For security reasons, we do NOT store your credit card information. You will need to provide this information each time you place an order.
We accept Visa and Mastercard, so go ahead and fill in those details next. If you choose to pay by check we can offer you a GREAT discount of 10%. Chat with us here to find out how.
Once your payment details are complete, make sure to select that one last button, “I agree to the terms and conditions”, and then choose PLACE ORDER. We will have your CBD products shipped out to you right away!